Most factories make use of machines in the production process and, as a result, lots of people have been put out of work. But are service-based businesses about to face a similar fate? Will you be replaced by a robot one day?
That particular question has likely brought chills down many people’s spines, but could this really be the reality we’re facing? Imagine all the different kinds of service-based jobs poised to crumble because some app or robot can do the work faster than a human would.
Will AI take over service-based business jobs?
There have been a series of debates on whether AI will take over jobs or not. A study by Boston Consulting Group predicted that by 2025, a quarter of jobs will be replaced by either smart software or robots. Kai Fu Lee, a renowned AI expert and venture capitalist, believes that 40 percent of the jobs in the world will be replaced by robots.
Without a doubt, AI is gradually infiltrating and disrupting different industries, including healthcare and banking. But you mustn’t forget that machines have their limitations. Although technology has advanced to the point that software mimic humans, they can never totally take our place. In fact, AI will help create more jobs than it seeks to eliminate. You may need to acquire new skills, but it doesn’t mean that you’ll be replaced.